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Pittsburgh's WPXI news station on Monday picked up and repackaged the controversial "Anderson Cooper 360" auto insurance segment for its viewers, highlighting the collision repair industry's "steering" accusations against insurers. Here's a screenshot from the WPXI news segment's introduction. (Screenshot of WPXI footage)

‘Anderson Cooper 360’ car insurance coverage highlighted by Pittsburgh TV news station

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Business Practices | Insurance

Pittsburgh’s WPXI news station on Monday picked up and repackaged the controversial “Anderson Cooper 360” auto insurance segment for its viewers, highlighting the collision repair industry’s “steering” accusations against insurers.

“If you’ve ever had your car repaired by a major insurance company, you’ll want to pay attention to this next story,” WPXI’s Peggy Finnegan says in the introduction to the report.

Though CNN obviously reaches a national — and worldwide — audience, exposure in a major American market is going to draw attention too and likely reach viewers who haven’t seen the “AC360” episode.

Pennsylvania collision repairers have filed their own lawsuits against insurers. Responses from the companies sued by a Downington, Penn., body shop are due Friday in the Crawford’s Auto Center Inc. and K&M Collision LLC et al. v. State Farm Mutual Automobile Insurance et al. RICO case.

We couldn’t easily determine how many people had viewed the “AC360” segment last week by Drew Griffin and Scott Bronstein, the “print” coverage of it, or the video posted on CNN and the show’s website.

But the official CNN video on YouTube had nearly 3,900 views shortly after 10 a.m. Tuesday, and a version posted by Mark’s Body Shop had more than 1,800 views.

Read our coverage of the report, including responses from representatives from different industries, here. Here’s the original “AC360” segment if you missed it:

The coverage and the related CNN article have also been used “as-is” as part of the wire service content on other news venues.

More information:

“Lawsuits claim car insurance industry running dangerous scheme”

WPXI, Feb. 16, 2015