Schulenburg said the organization in conjunction with the DEG also talked to CCC and its estimating service competitors Mitchell and AudaExplore about whether diagnostic road tests were included or non-included procedures in the software.
CCC and AudaExplore concluded that no, road testing wasn’t an included — the shop must decide the need and the time for a diagnostic test drive based on the individual repair. (Alignment was the only exception in which a road test was included.)
“Mitchell was a bit more resistant,” taking about a month to the other IPs’ day to conclude the same thing, Schulenburg said.
While the point might seem minor, road testing ought to become much more important as advanced driver assistance (ADAS) systems require a test drive to calibrate the technology, Schulenburg projected. So that clarity from all three on how insurers and repairers should treat it it on an estimate will be important.
As for the Database Enhancement Gateway, which fields questions and suggestions from insurers and repairers related to CCC, Mitchell and AudaExplore estimating software, the 10-year-old platform will undergo a major redesign and overhaul soon.
A promotion for the Database Enhancement Gateway can be seen in the background during the Society of Collision Repair Specialists open board meeting on Aug. 9, 2016, in Anaheim, Calif. (John Huetter/Repairer Driven News)