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FCA, Honda, Nissan and Toyota — the four automakers which seemed to awaken repairers and insurers to pre- and post-repair scanning — will headline one of the OEM Collision Repair Technology Summit sessions, SCRS formally announced Friday.
John Hughes, responsible for collision repair at FCA; Chris Tobie, Honda collision business specialist; Justin Miller, certified collision planner at Nissan; and Eric Mendoza, training assistant manager for Toyota Collision Repair and Refinish, will appear at the Society of Collision Repair Specialists event Nov. 3 during SEMA. It’s part of SCRS’ Repairer Driven Education Series running Nov. 1-4.
Automakers’ individual repair procedures and other industry experts — including moderator John Ellis of Ellis & Associates — had already indicated the necessity of scans and calibrations and the insufficiency of dash lights in diagnostics. But the four panelists’ companies made this reality even clearer by issuing separate position statements.
Both Mendoza and Tobie have indicated scans were necessary on some of their companies’ models for at least 20 years — the dawn of the OBD-II port. But it’s likely even more crucial now for their and their competitors’ vehicles, as cars incorporate more elaborate technology tied to comfort, performance — and safety. Such questions of scope and need will be part of the conversation during the SEMA Summit.
“The conversation will cover the technological developments that are precipitating the need for a more systematic approach to identifying, documenting and correcting Diagnostic Trouble Codes,” SCRS wrote in a news release Friday.
That discussion of when and why you’d scan a customer’s car will form the first half of “Restoring Vehicle Functionality through Electronic Technology and Diagnostics” from 9:30-11:30 a.m. Nov. 3. Part II of the discussion examines how you might scan a vehicle, with a panel made up of diagnostics tool manufacturers and I-CAR industry technical relations director Jason Bartanen.
SCRS announced Friday that Bartanen and Ellis (again the moderator) will talk software and equipment with Chuck Olsen, operations executive director of AirPro; Bosch training manager Bob Pattengale; Collision Diagnostics Services CEO Doug Kelly; and Jason Gabrenas, national diagnostics trainer for Snap-On.
“The conversation will identify different mechanisms available to the collision repair community, and address unique challenges and advantages associated with each,” SCRS wrote. “Repairers in attendance will leave with a better understanding of options available to their business.”
The morning two-stage session intends to explore “how vehicle technology and function advancements meet consumer expectations for safety, convenience and luxury options, and the role of diagnosing accident and repair related failures in the systems,” according to SCRS.
“Restoring the functions, calibrating sensors and documenting the restoration of the technological elements in the vehicle become a pivotal part of the repair process,” the association continued.
The segment will be followed by “Advanced Vehicle Materials, Construction and Repair Considerations” with General Motors body structures advanced composites engineering group manager Mark Voss and Dow Automotive aftermarket business marketing manager Frank V. Billotto. Rounding out the day is the two-hour, 3-5 p.m. “Meet the Trainer” session, developed in the wake of a highly successful Repairer Roundtable SCRS held in April which featured trainers from Audi, Jaguar Land Rover/I-CAR, Tesla and Toyota.
Besides the ability to educate oneself about some of the cutting-edge technology and collision repair trends, the daylong OEM Collision Repair Technology Summit seeks to connect regular collision repairers “with innovators in automotive structural design and technology, providing one of the most unique networking and learning opportunities available to the collision repair industry,” according to SCRS.
Society of Collision Repair Specialists, Sept. 23, 2016
It’s important to scan vehicles, recent OEM position statements state. (gilaxia/iStock)