Solera announced Monday that Tesla would use the AudaExplore and AutoWatch estimating and customer service programs in its certified collision repair centers. The Tesla integration would be available…
I-CAR last week posted a couple of clarifications from Nissan regarding the OEM’s bumper restrictions tied to the blind-spot warning system, details which should help reduce friction and uncertainty among shops and insurers.
According to I-CAR, the confusion stemmed from Nissan’s declaration in a recent position statement that “Nissan DOES NOT support any repair, body filler application, or paint work on the rear bumper cover in the general area of the side radars.” (Emphasis Nissan’s.)
What’s a shop to do if the OEM sends an unpainted bumper cover, I-CAR asked. Can the shop paint the part?
“Yes, of course,” Nissan replied, according to I-CAR. “The main concern is body filler over in the radar area, or increasing the film thickness of the finish or the thickness of bumper cover.”
This does indicate that painters will need to bring a good mil thickness gauge and knowledge of the original part to check their refinishing work; too heavy-handed a paint or clear coat job can apparently throw off the radar. Also, some testing and calibration will likely need to be factored into repair and estimate times:
“Currently, Nissan does not have a film thickness tolerance range,” Nissan told I-CAR. “It needs to be as close to the original film thickness as possible, and BSW should be tested after reassembly.”
Nissan didn’t have a precise answer for I-CAR’s question of what areas on the cover near the radar are off-limits and which parts can be repaired, describing it more as a judgement call by the shop.
As auto body and paint technicians aren’t blind-spot radar experts and we’re talking about safety systems here, that’s kind of an awkward position for a shop to be placed in. Hopefully, Nissan or their radar manufacturer will soon be able to prove exact measurements, or at least a better sense of the geometry of the radar field so a shop can make more educated repair-or-replace decisions. (Here’s a generic, macro example from Tier 1 supplier Delphi that gives a sense of what geometric “field of view” measurements could be useful if available at a micro, Nissan bumper-specific level.)
Every little bit helps in terms of OEM guidance, and shops can always check with Nissan or I-CAR for more answers and direction on gray areas.
I-CAR Repairability Technical Support portal, March 8, 2017
Nissan, Feb. 21, 2017
Nissan, June 20, 2016
The 2014 Nissan Murano had blind-spot warnings as an optional feature. (Provided by Nissan)
Nissan’s blind spot warning system is demonstrated in this rendering. (Provided by Nissan)