Crash Network’s annual “Insurer Report Card’ survey is now open, offering collision repairers an opportunity to grade auto insurers. 

“Most consumers probably aren’t aware that they likely have dozens and dozens of companies from which they could buy their auto insurance policy,” John Yoswick, the editor of CRASH Network said in a press release. “The ‘Insurer Report Card’ is a way collision repairers can share their unique perspective to help drivers better understand their choices, and see that there can be clear differences among those insurance companies when they have a claim.”

More than 1,000 collision repair professionals participate in the survey annually, the release says. It says the Insurer Report Card is downloaded by consumers throughout the year and promoted by insurers who receive top scores. Data from the survey also is used by media sources, such as Wall Street Journal, Money and USA Today for their insurance rankings. 

Collision repairers are asked to grade each company from A+ to an F- based on the company’s insurance claim practices. It can be completed in less than three minutes and all information remains confidential. 

“Because each state has a different mix of insurers, the ‘Insurer Report Card’ allows repairers to grade insurers specific to their state,” Yoswick said in the release. “That makes it far more extensive than similar surveys, which generally focus on only the 10 largest national insurers.”

Shops that complete the report card and provide an email address will be sent the results to share with their customers at no charge, once compiled. 

To request a link to the survey click here. For more information about Crash Network newsletter visit www.crashnetwork.com 

Four insurance companies received an A- or above on the 2024 Insurer Report Card including North Carolina Farm Bureau (A+), Alfa Mutual (A), Chubb (A-) and Erie Insurance (A-). 

A record 19 companies, including six of the largest U.S. auto insurers, received a grade of C- or lower. None of the 10 largest and best-known auto insurers received an overall grade higher than a C+. Those include American Family, Nationwide, Travelers, Progressive, Farmers Insurance, State Farm, GEICO, USAA, Liberty Mutual/Safeco, and Allstate.

A free report with the 2024 Insurer Report Card can be downloaded at crashnetwork.com/irc

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Feature image courtesy of Crash Network.