State Farm has warned Select Service collision repairers it will remove shops in oversaturated markets this year to free up business for those scoring higher…
Some bills favorable to the collision repair industry have been introduced in the Northeast.
One moving through the New Jersey Assembly and a nearly identical one in New York level the playing field between dealerships and independent repairers, requiring original equipment manufacturers to give all auto body shops the same repair data as they give their own dealers.
Another in Rhode Island lets anyone — not just policyholders — sue an insurer for “engage in unfair claims settlement practices and unfair and deceptive competition and practices.”
New Jersey/New York
The New Jersey and New York bills require that OEMs share repair procedures and details for model years 2002 and later. By the 2018 model year, they’ll be required to allow nondealerships to access on-board diagnostics with an “off-the-shelf personal computer” meeting a manufacturer’s specs.
Oddly, RV manufacturers are exempt from the New Jersey bill.
Alliance of Automotive Service Providers/New Jersey Executive Director Charles Bryant, who was on his way to the Northeast show when reached Thursday, said collision repairers had “fought for years” to get something like it passed, with no success.
Then Massachusetts voters OK’d the similar Question 1 in 2012, and the OEMs agreed to a memorandum of understanding that they’d share that type of information nationwide, according to Bryant.
Here’s an ad in support of Question 1 posted on YouTube:
It would seem to a laymen that the problem was fixed, Bryant said, but “we don’t think so.” Having this policy codified into law would be better for an extra layer of protection, according to Bryant.
“It’s getting better, but it’s still not like it should be,” Bryant said.
The New Jersey bill, A. 230, passed the Consumer Affairs Committee 3-2 on Monday; an earlier version passed the Assembly in 2013 but died in the Senate.
Democratic Assemblymen Patrick Diegnan Jr., Charles Mainor and Paul Moriarty — a co-sponsor of the bill and the committee chairman — were in favor; Republicans Sean Kean and Allison McHose were opposed.
“As cars have become more technologically advanced, manufacturers have gained an unfair advantage by forcing owners to rely on dealerships for even the most routine maintenance,” Moriarty said in a statement Monday. “Every motorist should have access to the array of diagnostic codes locked into a vehicle’s computer and decide for themselves who they want to service their vehicle.”
A companion to the new bill, S. 829, was sent to the Senate Commerce Committee in January 2014. Unfortunately, it was sponsored by former state Sen. Donald Norcross, who is now a Democratic U.S. representative and obviously unavailable to seriously push for it in the Capitol.
A. 4066 in New York, sponsored by Democratic Assemblyman Michael DenDekker, was sent to the Assembly Transportation Committee on Jan. 29. There doesn’t appear to be a Senate version filed.
Breaking the New Jersey law could carry a $10,000-$20,000 fine as well as other punishment, according to Moriarty and co-sponsor Assemblyman Reed Gusciora. The New York law seems to simply allow injured body shops to sue the insurers or get $50, whichever ends up being greater.
“This is about promoting fairness and equality in the marketplace for both automotive service providers and consumers,” Gusciora, a Democrat, said in a statement. “Enhancing competition in the auto repair industry will drive down prices and give car owners greater options in choosing who they want to work on their vehicles.”
Though Bryant supported the bill, his counterparts at the Automotive Service Association opposed it, arguing Friday:
“The Right to Repair legislation puts at risk the progress that has been made through the Automotive Service Association-Automaker Agreement, which already provides independent repairers access to service, tool and training information. The best forum for airing complaints and ensuring future cooperation between the automotive service industry and the automakers is through the already established National Automotive Service Task Force.”
Washington, D.C., ASA representative Bob Redding has also written to Moriarty that the bill would yield “more government bureaucracy, more regulation and more litigation,” according to the group.
A message left Thursday afternoon with the New York State Auto Collision Technicians Association was unreturned.
The short Rhode Island bill, H. 5471, opens the door for auto body shops to go after insurers with lawsuits that might otherwise have been denied in court on the grounds that a collision repairer isn’t technically the one with the policy in question. (Even if an insurer’s handling of it very much affects them.)
That might be a fairer way to address the messy reality of a system where the majority of auto body repairs are handled through an insurance middleman — whom the state even mandates take on that role in liability cases. (And now, all health insurance.)
But the bill’s broadness might be a sticking point, opening the door beyond interested parties like collision repairers, auto glass repairers and independent appraisers to plaintiffs with zero stake in how an insurer does business. Some sort of refinement or “reasonable person” test might give the bill a better chance of success.
The bill will be considered by the House Corporations Committee at the “Rise of the House,” which is the end of the regular House session. The committee could meet around 4:30-5 p.m., a staffer estimated, but it really varies on how much business the full House — which meets at 4 p.m. — has on its plate that day.
Also on the agenda for the Rhode Island Assembly Corporations Committee on Tuesday is House Bill 5491, which would create two tiers of auto body shops recognized by the state, “Class A” and “Class B” — and require insurers to provide different labor rate surveys for both levels. Read our earlier analysis of it here.
Another Rhode Island bill that sounded promising has been withdrawn at the request of at least one sponsor for unknown reasons. House Bill 2484 would have prevented an insurer using non-OEM parts without written consent on every part that isn’t glass. Read our analysis here.
Attempts to contact the Auto Body Association of Rhode Island for comment were unsuccessful.
Be heard: Rhode Island legislator contact information can be found here.
“Gusciora & Moriarty ‘Motor Vehicle Owners’ Right to Repair Act’ Advanced by Assembly Panel”
New Jersey Assembly Democrats, March 16, 2015