Ford & GM share more on EV, carbon-neutral plans
— November 28, 2022Ford Motor Co. and Manufacture 2030 (M2030) have announced a strategic partnership to help the automaker’s
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Business Practices
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Small business group sues over federal ownership database, cites concerns over sharing ‘sensitive’ info
— November 17, 2022A small business lobbying group has challenged the constitutionality of the Treasury Department’s
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RDE 2022: The dos and don’ts of shop employee retention & recruitment
— November 10, 2022As the industry faces recruitment and retention challenges during the ongoing technician crisis — a
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Tips on how to mitigate liability risks at your shop
— November 9, 2022Two shop owners and SPARK Underwriters staff discussed last week best practices for collision repair
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Tech shortage remedy: Change automotive, collision repair perception & emphasize healthy shop culture, training
— November 8, 2022One of this year’s Society of Collision Repair Specialists (SCRS) OEM Collision Repair Technology
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Process issues, not just payments, contribute to shops’ views of carriers, survey finds
— November 7, 2022Surveys show that not all shops are dissatisfied with all insurance companies, and not all shops’
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2022 IDEAS Collide: How to avert ‘basic assumptions,’ offer unique customer service & find great hires
— November 7, 2022Three of this year’s Society of Collision Repair Specialists (SCRS) IDEAS Collide sessions focused
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2022 TechForce supply & demand report: More than 100K collision techs needed over next four years
— November 4, 2022More than 113,000 entry-level collision technicians will be needed between now and 2026, according to
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Anderson: Better training options & higher pay essential to gain, keep the right shop employees
— November 1, 2022Change. Put simply, that’s what Collision Advice CEO Mike Anderson believes has to happen for collision
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Customer satisfaction with claims process drops in new J.D. Power survey
— November 1, 2022Customer satisfaction with the auto insurance claims process has declined as historically long cycle
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