USAA and its members have donated nearly $3 million to assist in Hurricanes Helene and Milton recovery while Allstate continues to deploy its Mobile Claims Centers to the hardest-hit areas to support its policyholders.

USAA made an initial donation of $1 million after Hurricane Helene and has since committed an additional $500,000 to military aid societies to directly support military families impacted by both Helene and Milton.

In addition, USAA members donated nearly $1.4 million to support efforts led by the American Red Cross, Team Rubicon, and World Central Kitchen, according to a USSA press release.

“We’ve seen the true power of the USAA family in the aftermath of Hurricanes Helene and Milton,” said Wayne Peacock, USAA president and CEO, in the release. “We’re grateful to our teammates who are standing tall for members, both with boots on the ground and through phone and digital, and to all our members who are helping to support families in need.”

So far, USAA has seen more than 80,000 claims from Florida, Georgia, and North Carolina residents amid the aftermath of Hurricane Helene.

USAA provided some tips in the release on how to help out those impacted by the hurricanes:

• • Volunteer at local food banks or churches. Team Rubicon is also always looking for volunteers to deploy with them as disasters strike.
  • Avoid unsolicited requests through texts, calls, social media, and other channels and verify the legitimacy of the organization before donating.
  • Donate blood. Check with your local blood bank or the American Red Cross for blood donation locations.
    To make monetary donations, USAA recommends checking out Charity Navigator or Guidestar to verify nonprofit organizations and effectiveness of their programs. Organizations such as Metropolitan Ministries and Feeding Tampa Bay have programs underway to assist, according to the release.

USAA members can visit usaa.com/help for tips and advice, or to file a claim.

USAA hasn’t released any recent earnings or catastrophe loss documents. Since USAA isn’t publicly traded, it typically only releases most financial information to its members.

On Sept. 28, Allstate posted a press release on its website to inform policyholders they were there “to help customers rebuild their lives and take the first steps toward recovery following Hurricane Helene.”

Allstate’s National Catastrophe Team was deployed to help customers in affected communities as quickly as possible, according to the release.

Doing so included providing:

• • Mobile Claims Centers in areas most affected.
  • Expedited claim services through the Allstate mobile app, advanced photo and video technology, and instant payments for covered claims to customers.
  • A combination of people and technology “to scale for the volume of claims and to best support our customers.”

On Oct. 11, following Hurricane Milton’s landfall, Allstate said its Mobile Claims Centers and expedited claims through its app were still offering in-person support, and that its catastrophe team was in the process of setting up in the areas hardest hit by Milton.

Last week, Allstate reported an estimated $630 million in pre-tax catastrophe losses logged in September related to Hurricane Helene. Total catastrophe losses for the month were $889 million, or $702 million after tax

Total catastrophe losses in Q3 were $1.70 billion ($1.35 billion after-tax).

Rate increases for Allstate brand auto insurance resulted in a premium impact for rates implemented of 2.9% in Q3 and 6.3% year-to-date, which includes rate increases approved by the Departments of Insurance in New York, New Jersey, and Texas.

Allstate has not yet released its Q3 earnings results. An earnings call will be held Oct. 31.

Despite incurring $563 million of catastrophic losses related to Hurricane Helene, Progressive reported last week that its Q3 profit doubled, according to a September earnings report released Oct. 15.

However, it should be noted that Hurricane Helene hit the U.S. near the end of Q3 and Milton within the first couple weeks of Q4 so more claims from the hurricanes are likely to roll in during Q4.

Progressive’s net income increased to $2.33 billion ($3.97 per share) from $1.12 billion ($1.89 per share) reported in Q3 2023.

Images

Featured image: Some of the aftermath from Hurricane Helene near Biltmore Village in Asheville, North Carolina. (Credit: FS/iStock)

USAA employees pose for a photo at the site of a mobile claims unit. (Provided by USAA)

Allstate employees pet a therapy dog at the site of a mobile claims unit. (Provided by Allstate)

More information

CIF emergency funding to assist industry members affected by Hurricane Helene, Milton