CIECAst webinar — The Importance of OEM Certifications

Connor Smith, senior OEM manager for CARSTAR, will discuss the importance of OEM guidelines in an environment of frequent vehicle advancement. He will also share how the steps to review guidelines can be added to the repair process, where information can be accessed and how to make it a priority for teams. Connor is a long-time member of CARSTAR, holding various positions across departments including insurance, analytics, procurement and operations.