Inaugural TechTalk360 Webinar sponsored by AirPro Diagnostics

Join us on May 17 for the Inaugural TechTalk360.

The popularity of crash avoidance features is growing. IIHS (Insurance Institute for Highway Safety) performed a study to capture post-repair related issues and their effect on consumers.

Vehicle owners in the United States were surveyed online and by phone about their experiences repairing the front crash prevention, blind spot detection, and/or driver assistance cameras equipped on their personal vehicles.

Owners tended to have multiple reasons for repairs. Repairs due to vehicle damage (i.e., a crash or windshield damage) corresponded with the greatest likelihood of post-repair issues, especially if calibration was performed, and higher out-of-pocket costs (possibly because of deductibles or other repair work).

There are new complications in the repair cycle that are affecting consumers. Post-repair issues are more prevalent than previously assumed, regardless of the type of crash avoidance feature repaired.

Guest Speaker; David Zuby, Executive Vice President, and Chief Research Officer, Insurance Institute for Highway Safety