SCRS Open Board Meeting + presentations from NC & VA Insurance Commissioners

SCRS will hold a special open board meeting on Wednesday, April 12, from 8:00 – 11:30am in the Potomac Room at the Omni Richmond in Richmond, Virginia.

The open board meeting will include a special educational session from 10:15 – 11:30am, in collaboration with the Virginia Bureau of Insurance (BOI) and the North Carolina Department of Insurance (DOI).

SCRS invites industry members to learn about the newly elected members of the board, the current state of the association and industry and to receive updates on programs and initiatives the association has been working on for the collision repair industry.

The special session will feature Virginia Commissioner of Insurance, Scott White, and North Carolina Commissioner of Insurance, Mike Causey, who will present about the activities their office engages in to serve auto insurance consumers.

In addition to his role as Commissioner of Insurance of the VA BOI, Commissioner White was also elected Secretary-Treasurer of the National Association of Insurance Commissioners (NAIC) in December 2022, and Commissioner Causey having served the collision repair industry and consumers as an advocate and lobbyist for state auto glass and auto body associations in the Southeast region prior to taking his office

The meeting will focus on both regulatory entities elaborating on the mission and objectives of their departments, to help create a better understanding of the tools and resources available to help consumers and businesses when they encounter challenges in the insurance claims process.

This may include discussing tasks such as policy language approval, and capabilities and limitations in fielding and addressing consumer complaints.

Ideally, the exchange will identify what role the departments can play in effectively remedying any of the challenges experienced by collision repair customers navigating the auto claims process.

RSVP is not needed. Seating will be first come first served, and we anticipate this event will fill up quickly.