TechTalk360: Validatited Procedures – Keys to Success

“Proper and complete repairs” involve more than technicians performing certain procedures.

As ADAS features become more commonplace, a truly proper repair goes beyond the vehicle bays to include a dedicated repair plan, comprehensive and detailed estimates and supplements, and verifiable documentation of the work performed.

Learn how to make this part of your Standard Operating Procedure (SOP) to verify proper vehicle performance when it is returned to the customer.

Speaker: Dan Risley, Vice President Quality Repair and Market Development, CCC Intelligent Solutions. He has spent the past 30 years working in the collision repair industry. He began working in a family owned and operated collision repair facility in Chicago, Illinois.