Despite alignment data, OEM instructions and a “notchy and heavy” vehicle feel, State Farm this summer refused to cover a new steering gear assembly on…
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Rekeying is an insurer “negotiation tactic,” a means of convincing a shop “to bid against yourself,” Collision Hub CEO Kristen Felder argued this summer on…
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Undeterred by 2020’s virtual format, the Society of Collision Repair Specialists announced it would continue its tradition of big-ticket SEMA Week raffles. This year, the…
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A body shop should take into account how it will be perceived online by both the consumer and Google, a leading Colorado collision repairer advised….
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A new study by DuckerFrontier for the Aluminum Association estimates automakers will incorporate 514 pounds of aluminum into the average vehicle by 2026, a 12…
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Auto body shops lamenting an inability to make money on paint materials might be defining the concept far more broadly than their paint material rate…
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Aluminum growth in vehicles isn’t just skin deep. DuckerFrontier this summer estimated vehicles are displaying greater percentages of nonferrous chassis and crash management parts than…
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Insurers are requesting shops prepare photo estimates — but refusing to pay for it in many cases, a new “Who Pays for What?” poll question…
J.D. Power on Thursday announced customer usage of digital auto and home claims options has risen 18 percent since 2017. Ironically, the tech doesn’t seem…
Though a body shop can certainly prevail in short-pay litigation over rates, a “much better, easier fight to have” involves “any sort of repair decision”…
Auto body shops can prepare for the future of collision repair — and better understand the vehicles of today — next month at a 2020…
Seam sealer appearance might play a role in vehicle performance as well as aesthetics, according to a 3M expert. OEMs are using seam sealer not…
It’s not just a technician’s discerning eye. Customers do notice if seam sealer doesn’t match the original appearance following a collision repair, according to a…
Prior to the COVID-19 pandemic, KECO Body Repair Products had managed to “make some headway” with some automakers on the concept of glue pulling, owner…
National AutoBody Research on Wednesday announced its new LaborRateHero.com website would let auto body shops see collision repair market survey data for free. A look…
