Repairer Driven News
« Back « PREV Article  |  NEXT Article »

FCA recalls 1.2 million Ram pickups over tailgate latch alignment issue

By on
Announcements | Repair Operations
Share This:

Fiat Chrysler Automobiles (FCA) has recalled more than 1.2 million Ram pickups to address misaligned strikers that can allow the tailgate to open while driving.

The recall affects 1,234,657 Ram 1500, Ram 2500, and Ram 3500 models from the 2019-2022 model years, FCA said in documents filed with the National Highway Traffic Safety Administration (NHTSA).

“An unintended tailgate opening while driving may result in a loss of unsecured cargo, possibly creating a road hazard and increasing the risk of a crash,” NHTSA said.

Dealers will inspect the tailgate striker alignment to the box latch and adjust if necessary, FCA said. Owner notification letters are expected to be mailed Jan. 27, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. The number for the recall is ZB8.

As of Nov. 22, the OEM said it had identified 15 customer assistance records, 736 warranty claims, and 101 field reports potentially related to this issue. It said it was not aware of any accidents or injuries that might be related to the issue.

The OEM said the “suspect period” began on Feb. 20, 2018, when 2019 MY vehicle production began, and ended on July 10, 2022, when “improved tooling” was implemented in vehicle production.

For repairers, the recall is a reminder of the importance of latch alignment, and the need to check OEM repair procedures for every vehicle that comes into the shop.


Featured image: A 2022 Ram 1500 Tradesman, one of the vehicles subject to the recall to address a tailgate issue. (Provided by Stellantis)

Share This:

Tagged with: