CCC Automotive Services Group Vice President Mark Fincher told Repairer Driven News the current manual process “can lend itself to human error and create the potential for shops to forget to attach this important information to the estimate, which could impact transparency around the operation and reimbursement.”
“By integrating AirPro Diagnostics scan and calibration data within CCC ONE, repairers can ensure there is documentation on files to support any scanning or calibrations performed by AirPro Diagnostics.”
The integration doesn’t require a physical connection between the AirPro device and CCC ONE or any additional software.
“Repair customers simply need to activate the integration within CCC ONE and they can enjoy the benefit of our diagnostics network, which includes AirPro Diagnostics, asTech, Honda and Opus,” Fincher said.
Information will be uploaded automatically and the scan report is automatically attached to the vehicle’s CCC ONE work file, according to a CCC news release. Repair facilities using CCC Diagnostics will be able to select their preferred diagnostic provider(s) from those available through CCC’s network and providers send scan data directly to the CCC ONE work file. For repair facilities using CCC Repair Workflow, CCC Diagnostics will digitally capture invoices from scanning and calibration requests.
“CCC and AirPro share a commitment to making diagnostic information available to repairers as easily and seamlessly as possible,” said AirPro Diagnostics Executive Vice President Eric Newell, in the release. “As vehicles get more complex by make, proper diagnostic scans and ADAS safety system calibrations are essential steps in the repair process. This connection with CCC will make the scan and calibration reports more accessible to shops, providing the critical information that is needed for a complete and safe repair.”
Fincher also said, in the release, that “the proliferation of advanced technology in today’s vehicles has increased repair complexity and the need for scanning, diagnostics and calibrations in the repair process.”
Featured image: A user of the CCC One platform tries out the newly integrated AirPro Diagnostics function. (Credit: CCC)