Customer satisfaction with digital claims falls for 2nd year, J.D. Power finds
— December 7, 2022Customer satisfaction with the digital property and casualty (P&C) claims process has fallen for
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J.D. Power
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Ford, J.D. Power partner to expand vehicle build data coverage
— November 22, 2022Ford Motor Co. and J.D. Power ChromeData have announced an agreement to use Ford and Lincoln vehicle
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Customer satisfaction with claims process drops in new J.D. Power survey
— November 1, 2022Customer satisfaction with the auto insurance claims process has declined as historically long cycle
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New vehicle September sales forecast to increase, annual rate remains down
— September 29, 2022Despite inflation continuing to loom, J.D. Power reports new-vehicle retail sales are expected to increase
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EVs predicted to make up 52% of all new vehicles sold by 2030, thanks to tax credits
— September 22, 2022By the end of the decade, just over half of all new passenger vehicles sold will be electric vehicles
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EV sales continue to accelerate, but public charging stations don’t keep pace, AAI finds
— September 20, 2022Electric vehicles (EVs) accounted for 6.6% of new light-duty vehicle sales in the second quarter of 2022,
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J.D. Power: Despite growth of EV charging stations, customer satisfaction drops
— August 19, 2022Customer satisfaction with the public charging infrastructure for electric vehicles (EVs) in the US has
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Coalition pushes for standardization of ADAS terminology
— July 28, 2022A coalition of auto safety and consumer protection groups is urging OEMs to adopt universal terms for
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AAA, J.D. Power dig into changing EV consumer perspective
— July 25, 2022AAA’s latest consumer survey reveals that one-quarter of Americans surveyed say they would likely buy
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J.D. Power study: Consumer claims satisfaction tied to understanding of policies
— June 15, 2022Customer satisfaction with the claims process is directly related to how familiar consumers are with
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