Though it had at first accused the supplier of bad-faith negotiations, Hyundai and Rydell Chevrolet last week settled a lawsuit alleging Rydell sold grey-market and possibly even counterfeit…
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Three of the nation’s top four insurers this year have confirmed a trend of rising crash frequency and severity, likely contributing to more shop business…
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Allstate’s four-part “comprehensive program” to improve margins — including a harder look at auto claims — will continue in at least some U.S. markets, the company told investors earlier this…
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New language cleared for use in Massachusetts auto insurance policies could theoretically allow insurers to set labor rates off the cheapest direct payment plan collision repairer in…
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A motion Monday to refer a bill allowing photo-only auto damage appraisals back to a committee for a hearing was halted by the measure’s tabling, Pennsylvania state…
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Collision repair body, paint and detailing technicians need to take special care with the low-gloss satin paint job offered as an option on the 2016 Fiat 500X….
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A Pennsylvania lawmaker said he and House colleagues had initially thought a bill allowing photo auto collision appraisals was just a minor insurance law tweak,…
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Several other insurers besides big gun State Farm are using or testing PartsTrader, executives from the parts procurement system said this week. “We do support other insurance companies…
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A bill allowing insurers to conduct collision damage estimates via photographs and even over the phone has slowed in the Pennsylvania House. “Right now, the legislation…
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Correction: An earlier version of this article made an incorrect analysis based on our understanding of the fourth-quarter Mitchell Industry Trends Report and its comparability…
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