Liberty Mutual, Safeco DRPs to combine under one team; move follows recent DRP cost-cutting actions
— November 17, 2015The Safeco and Liberty Mutual direct repair programs have been merged into the Personal Insurance direct
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Business Practices
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Hyundai, Rydell Chevrolet settle ‘Genuine OEM Parts’ case
— November 16, 2015Though it had at first accused the supplier of bad-faith negotiations, Hyundai and Rydell Chevrolet
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GEICO, Progressive confirm frequency, severity trends; more business for shops, more scrutiny of costs, premiums
— November 16, 2015Three of the nation’s top four insurers this year have confirmed a trend of rising crash frequency
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Allstate likely to maintain higher rates, tougher claims handling to hit target profit margin
— November 16, 2015Allstate’s four-part “comprehensive program” to improve margins — including a harder
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Tough insurance changes for drivers, auto body shops could come in Mass.
— November 13, 2015New language cleared for use in Massachusetts auto insurance policies could theoretically allow insurers to
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Barrar: Pa. reps. had thought photo-appraisal bill affected insurer law — not consumer law
— November 12, 2015A Pennsylvania lawmaker said he and House colleagues had initially thought a bill allowing photo auto
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Atlanta WSB-TV coverage shows poor ABRA repairs, questions GEICO’s recommendation
— November 10, 2015An Atlanta television station has scrutinized GEICO’s encouragement of customers to use ABRA —
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Update: Re-elected Miss. attorney general’s examination of auto insurers continues
— November 9, 2015Democratic Attorney General Jim Hood, who in July asked for meetings with insurers following allegations
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California Casualty to make PartsTrader optional for Missouri auto body shops
— November 9, 2015California Casualty will integrate claims into PartsTrader for optional use by Missouri direct repair
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Why OEMs keep making you buy new rivet guns
— November 9, 2015When OEMs demand repairers buy particular joining tool brands rather than allow any equipment meeting
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